Frequently Asked Questions
Product-related Questions:
Q: What are the technical specifications of the products?
A: please share product name or photo, we will share spec with you.
Q: Which construction tasks are these tools suitable for?
A: share with us the link, we can share related photo or videos for your reference
Quality and Certification:
Q: Do your products comply with relevant industry standards and certifications?
A: yes, it will tested by related certification
Q: How do you ensure the quality and durability of construction tools?
A: all products offer one year warranty
Pricing & Payment & After-Sales Service:
Q: Are there discount policies or wholesale prices?
A: yes, wholesale price will be have discount, let us know quantity you need
Q: What payment options are available?
A: Western Union, T/T, L/C
Q: Is there after-sales support or technical consultation services?
A: we offer on-line service
Usage and Maintenance:
Q: How should these tools be properly used?
A: yes, it will show at manual book
Q: Are user manuals or training services provided?
A: yes, it will offer it with goods, if need can offer remote online video
Customization Needs:
Q: Do you offer customized construction tool solutions?
A: yes, some products can customized by 1pc, some products customized based on 100pcs
Q: How do you handle bulk orders or specific specification requirements?
A: for bulk orders, suggest samples testing firstly
Delivery and Shipping:
Q: What is the delivery time for the products?
A: samples normally have stocks, 3-5days can shipping out; bulk order normally need 20-35days based on different products
Q: How are shipping costs calculated?
A: different products and quantity cost different, it based on total value and weight
Q: Do you provide international shipping services?
A: yes, we can delivery international shipping by sea or air.